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Angel Gardens
Discussion id : 50-393
most recent 6 DEC 10 HIDE POSTS
 
Initial post 6 DEC 10 by robinsrudolph
As a beginning rose grower, I was apprehensive about starting a rose garden. My experience with Angel Gardens has been exceptional. The owner, Pam Greenwald has shown me how to plant and grow the roses that I bought from her. The quality of the roses and continuing customer service are superb. I recommend that anyone in the USA buy from Angel Gardens. They treat their customers like they want to be treated and have the highest integrity. I will continue doing business with them for years.
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Discussion id : 50-175
most recent 30 NOV 10 HIDE POSTS
 
Initial post 30 NOV 10 by roseluverz
I completely agree with the comment below. I have had a very happy experience with Angel Gardens and know that anyone who purchases from them will be satisfied. All the roses that I have purchased from them (over 150 now) have done exactly what Pam said they would do. Pam provides ongoing customer service by helping me learn more about my roses and advising me of new products and techniques to keep my roses healthy. As a novice rose gardener, this is invaluable to me. The quality of the roses and the caring attitude of Pam puts Angel Gardens at the top of my list.
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Discussion id : 50-165
most recent 29 NOV 10 HIDE POSTS
 
Initial post 29 NOV 10 by roseaholic
I have been doing business with Pam & James Greenwald for over twelve years. They have always maintained the highest integrity in all of their dealings with me. When my mother died we decided to make a memorial rose garden for her. I called Pam and asked for her help. She assisted in the layout and design of our garden and chose roses that would be appropriate. I knew absolutely nothing about roses, so Pam has taught me how to care for them. Now we have a beautiful garden that is admired by our family and neighbors. It is a living tribute to my mother.
All Pam's roses are organically grown. She continuously cares for each of them in her nursery. She is extremely knowledgeable and shares her information with her customers. I HIGHLY recommend Angel Gardens. This is a nursery that takes care of the customer with the same loving devotion as the roses. I believe that every customer will be satisfied.
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Discussion id : 50-072
most recent 28 NOV 10 HIDE POSTS
 
Initial post 28 NOV 10 by Angel Gardens
I see now how one person has blackballed me and given me a Poor rating. I wonder if it might be a local competitor of mine (I have suspicions) who wants to do me in. I do not know of anyone who has not been thrilled with their roses and order. I could send a page of testimonials. If others send in positive votes will it change my rating? I cannot have a poor rating on HMF. Please advise.
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Reply #1 of 6 posted 28 NOV 10 by HMF Admin
We have removed this rating because it was by an anonymous member. Member ratings are always anonymous but that is different than a rating from a completely anonymous, unregistered member. That we do not allow as it lends itself to the very abuse you suspect in this case. We will be making a change to prevent anonymous members from rating companies and organizations.
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Reply #3 of 6 posted 28 NOV 10 by Angel Gardens
Thank you soooo much for removing the stinging unethical and mean rating "someone out there" gave to me on HMF. I am suspicious of a local competitor who may have been responsible. I have up to now been "unaware" of the ratings feature and am beginning to understand this. I see how very few customers of Nurseries actually take the time to vote at all. I really appreciate your quick reply and action in this matter. I am going to send some pictures and better description of my business to help offset any damage caused by this. I am not sure how long it was there as I just noticed it.

I would really like to become a Silver sponsor as I said I was about to write you an email about that when all of this happened. Please tell me how to go about this upgrade. Thanks so much again for looking out for me, Pam
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Reply #5 of 6 posted 28 NOV 10 by HMF Admin
Pamela,

We of course welcome your support of HelpMeFind and you can become a sponsor anytime by visiting your own nursery listing where you will find a prompt to become a sponsor near the top of your listing.

Please also understand all HMF members are free to rate nurseries and their ratings are kept anonymous. We normally do not alter or remove ratings of any kind but we believe this was an abuse of the system.
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Reply #6 of 6 posted 28 NOV 10 by Angel Gardens
Thankyou, I understand about the ratings and I also believe this was an abuse of the system. Pamela
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Reply #2 of 6 posted 28 NOV 10 by Jay-Jay
Pamela / Angel Gardens,
It might be a good idea, to present You and Your nursery with some pictures on the HMF website.
Now there are no photo's available of it.
Good Luck!
Jay-Jay.
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Reply #4 of 6 posted 28 NOV 10 by Angel Gardens
Jay-Jay,

Thanks so much for your support and encouragement. HMF has removed the bad rating as it came from a totally anonymous party. I wonder if it might be one of my local competitors (who knows?) 99% of my customers are super-satisfied. I will be adding pictures today. Thanks again so much for your concern, Pamela
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