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Antique Rose Emporium (Brenham, Texas)
Discussion id : 83-759
most recent 19 MAR 15 HIDE POSTS
 
Initial post 17 MAR 15 by Dinglehopp3r
I do really like this business overall, their website is easy to order from, they have a great selection, and their plants are usually top notch. I have had one dud from them- a crimson glory climber that got pampered along with the rest of my order last year, but it "grew backwards" all last summer to the point that now that there is only about 4" of living green cane left on it, I decided that if it doesn't pull through this spring it just isn't worth putting up a fuss to have it replaced- no biggie, the rest of the plants I have gotten from them are thriving.

However, the thing that I will remember from my most recent interaction with ARE was the woman's sour tone on the phone with me. I called to inquire about the shipping date of my most recent order and I received some very snarky, abrupt replies to my questions that left me feeling insulted. I'm sorry but if you do almost all your business over the internet or phone your phone voice better at least be professional if not airing on the side of pleasant, I don't care how busy you are. In summer of 2014 I purchased 20 roses from ARE, and at $20 a pop, spread out over a few orders, with shipping and all I spent over $500. This most recent order of 5 roses cost $100+ $35 shipping, which will push my total amount spent with ARE to over $650 dollars, in just the last 8 months, I think you could say that I am a good customer & I don't deserve anyone being snarky to me on the phone for asking a simple question.
Just FYI, when you choose your shipping date from the drop down menu when placing an order, those dates are NOT to be taken literally, they MIGHT email you your actual shipping date several days later, if you're lucky. I placed my order last Sunday, it is now Thursday & I still haven't gotten any emails about my ship date, the ship date I selected from their order form was Monday- 3 days ago. I know they are shipping today only because I called to ask. So unless you feel up to calling this unpleasant person to find out your actual date you will be left in the dark for quite a while.
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Reply #1 of 1 posted 19 MAR 15 by HMF Admin
Thank you for sharing your experience with us; it's very helpful. I hope sharing your experience with our rose community will encourage them to contact you. Given their otherwise excellent rating on HMF I would be surprised if that were not the case.
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Discussion id : 16-293
most recent 23 JAN 09 SHOW ALL
 
Initial post 23 JAN 07 by jim
couriosity prompts me to ask if your garden might have been operational in Dahlonega ga in the late 1960's. If so, I bought roses there which are in a beautiful garden in memphis. Unfortunatly I no longer have the garden or the wife. Only friends who have a cottage in Dahloega. Thanks ..........jim
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Reply #1 of 1 posted 23 JAN 09 by Kat Lee
I've always wondered about the Dahlonega Garden too! I went there in the 90's and they were still selling roses, but someone told me that its a private residence now. They had amazing garden rooms. Rose Tunnels. Who owns this place?
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Discussion id : 31-614
most recent 13 NOV 08 HIDE POSTS
 
Initial post 13 NOV 08 by Unregistered Guest
I am looking for the Henry Martin rose...do you offer these or could you tell me where I can find them. Thanks!
REPLY
Reply #1 of 1 posted 13 NOV 08 by The Antique Rose Emporium
Thanks for checking with us. Yes, we do have inventory of the Henri Martin rose. We sell two gallon, own root roses and ship them via ground UPS now through mid May. If we can be of help, please call us at 800-441-0002.
Thanks,
ARE
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Discussion id : 18-378
most recent 2 MAY 07 HIDE POSTS
 
Initial post 30 APR 07 by Unregistered Guest
I am looking for the antique rose Rosa canina "assisiensis" or any of the other "Dog roses" Does your nursery carry them or do you know where I can obtain a stock plant? thanks,
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Reply #1 of 2 posted 1 MAY 07 by Unregistered Guest
Sorry, we can't help you with the Dog rose but suggest you contact Vintage Gardens in CA. They can be found on the web.
Good luck with your search,
ARE
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Reply #2 of 2 posted 2 MAY 07 by Lyn G
Mary Alice......

On the nursery page where you found this email contact information, there is a tab near the top of the page labeled "plants for sale". Click on that tab and you can view the inventory of the nursery.

Smiles,
Lyn
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