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Rosenhof Schultheis e.K.
Discussion id : 96-064
most recent 27 NOV HIDE POSTS
 
Initial post 27 NOV by Andrew from Dolton
I just bought a plant of 'Erinnerung an Brod' from this nursery, because for some mysterious reason it is not sold in the U.K.. The ordering was quick and simple, my bank very easily arranged a money transfer and the rose arrived promptly very well packaged and a splendid specimen. A very easy and straight forward shopping experience.
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Discussion id : 80-191
most recent 11 SEP 14 SHOW ALL
 
Initial post 28 AUG 14 by sutekesh
Visited on 20.08.2014. Lovely front garden but the nursery section is in need of a little attention.
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Reply #1 of 2 posted 11 SEP 14 by Christian Schultheis
Please keep in mind the date of your visit in end of august. Our nurserymen work from begin of july to end august on fieldproduction (budding) of 300.000 roseplants and 10.000 standards. In this time they could not spend much time with containerroses. With the wet summer conditions of this year the roses had a hard job to perform well until end of august.
I would appreciate to welcome you from may to end of july next year to presend you a wide range of about 700 different rosevarieties in pots in perfect conditions.
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Reply #2 of 2 posted 11 SEP 14 by sutekesh
Your explanation has been noted and I will, should I ever be in your vacinaty again, only pay your nursery a visit if it is before the end of July.
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Discussion id : 75-421
most recent 7 DEC 13 HIDE POSTS
 
Initial post 5 DEC 13 by NikosR
Well, I found the below written in their site, written ONLY in German!
'Anfragen per Email werden in der Saison nur unregelmäßig beantwortet. In dringenden Fällen (z.B. kurzfristige Bestelländerungen oder Stornierungen) wenden Sie sich bitte telefonisch oder per Fax an uns.'

which translates to

'Email inquiries will be answered only irregularly in the season. In urgent cases (eg short-term order changes or cancellations), please contact by phone or fax.'

.... strange way to do business in the internet age. Sorry I won't be patronizing these people. Only this year I have a budget of 1000 euro for new acquisitions, they won't be getting a share of that. Which is a shame because they have some very important and historic roses and they sound like a good nursery.

In fact I have had repeated problems dealing with internet providers from Germany, France and Italy. Seems like they don't really care for international business. I've had different experience with providers in the UK and the Netherlands.
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Reply #1 of 2 posted 6 DEC 13 by jedmar
There is another well-known German nurseryman, who never reads emails...
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Reply #2 of 2 posted 7 DEC 13 by Jay-Jay
As I experienced!
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Discussion id : 75-415
most recent 5 DEC 13 HIDE POSTS
 
Initial post 5 DEC 13 by NikosR
I have also sent them an email in English at their 'info' address inquiring details about the payment process to another country in the European Union. Having read the limited info on their site I still need to clarify the process. The email is in English and if they don't bother to respond either because they can't read English or they don't read their emails or for whatever reason, I will not make any more efforts to patronize them. BTW if a supplier wants international business he needs to be able to communicate in English which is for better or for worse the lingua franca of commerce.

I will update here if I get any response and service from them.
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