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Hortico Inc.
Discussion id : 58-611
most recent 13 NOV 11 HIDE POSTS
 
Initial post 13 NOV 11 by adams
This nurser'y appears to be very poorly mismanaged. I ordered four 'Parole' or 'Buxom Beauty' roses in the spring of 2011, and instead I receieved four inferior roses of another cultivar.

Hortico promised it would send me the correct rose in the fall of 2011, but then said it was unavailable for fall shipment. Hortico then said the roses would be availabe in the fall of 2012.

This was clearly unreasonable, so I requested a refund of my money a month ago. Hortico has not responded and failed to return the funds I paid them.

Rolbert Adams
Shelbyville, Indiana
United States
REPLY
Reply #1 of 1 posted 13 NOV 11 by Rupert, Kim L.
Ouch, I'm sorry you've had such an experience with them. Unfortunately, what you've described isn't that unusual from personal experience and from those shared by quite a few others whom I know personally and whose experiences I've read on the Internet rose forums. I guess the best thing to do is not reward them with your money any further and make sure you share your experiences with any and all who are interested, here and on Garden Web, as well as any other rose and gardening forums you frequent. It's too bad in these days of dwindling rose sources, such a large, visible source as this has to resort to such substandard treatment of their customers. The best course is to take your business, and any other business you can influence, to sources who value your business and treat you properly.
REPLY
Discussion id : 57-862
most recent 11 OCT 11 HIDE POSTS
 
Initial post 11 OCT 11 by Dianne's Southwest Idaho Rose Garden
I ordered a number of roses from Hortico in 2011, in spite of having bad luck last year. Only one survived, and it wasn't the rose it was supposed to be. I have no idea what it is. I'm finished with Hortico, in spite of the tantalizing selection.
REPLY
Reply #1 of 1 posted 11 OCT 11 by Rupert, Kim L.
I'm sorry you had such a rotten experience with this nursery. There are MANY of us who had similar experiences and who have refused to do business with them for many years now. Welcome to the society!
REPLY
Discussion id : 43-349
most recent 21 MAR 10 HIDE POSTS
 
Initial post 21 MAR 10 by winsome
I became a premium member a week or two ago and I still can't use the advanced search feature. Pretty soon I won't need it any more this season. How long is it going to take to let me use this feature?
REPLY
Reply #1 of 1 posted 21 MAR 10 by HMF Admin
You had multiple member accounts (this one and an anonymous one) and we have combined them. You should be all set now.

Thanks for supporting HMF !
REPLY
Discussion id : 39-582
most recent 5 OCT 09 HIDE POSTS
 
Initial post 5 OCT 09 by Yankee Doodle Stevie
I ordered from Hortico a number of years ago and was disappointed.This past spring,they had a couple of roses I wanted that I could not obtain elsewhere.After all the passed time,I decided to give them another chance.But after their two plants didn't sprout and became the only bare roots I lost all year,never again.There are better nurseries with higher quality stock out there.No more good money after bad for me.
REPLY
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