I've ordered ten roses from Heirloom these last two years, and all my roses are doing fantastically! They arrived in excellent health and any stress they had from shipping was quickly outgrown. I have clay soil and planted them directly into unamended ground and they're doing really well. One was eaten by a rabbit the night I planted it and it has come back with vigor and even has a bud on it! Perhaps the most important part is that every time I've called or e-mailed with a question or concern they've responded quickly and thoroughly and have always been very friendly.