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Discussion id : 106-256
most recent 4 NOV 17 HIDE POSTS
 
Initial post 28 OCT 17 by ac91z6
Back in August I donated to upgrade my membership and I am still unable to access the Premium Member benefits. I got a confirmation email (two actually) so what gives?
REPLY
Reply #1 of 2 posted 31 OCT 17 by Plazbo
Given the time this may be irrelevant.

Have you tried logging out and then in again? The premium benefits don't appear until after logging out and then in again (at least that's been the case for me)
REPLY
Reply #2 of 2 posted 4 NOV 17 by ac91z6
I have - I've used HMF on two different computers, which I first thought was the problem. I've made certain I'm logged out of both of them and it just keeps asking 'upgrade your membership'.
REPLY
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