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Rogue Valley Roses
Discussion id : 121-828
most recent 6 days ago HIDE POSTS
 
Initial post 6 days ago by mlaiuppa
Ordered from them in Jan 2020 and got my order. Very nicely packed. My free rose ended up being Lord Penzance, an out of stock rose worth $22. Very nice. The others are doing very well and a few even bloomed within two months. They are now on my list of favorites as reliable miniature rose nurseries are now becoming rare. Once I find one I can rely on I am a repeat customer.
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Discussion id : 121-138
most recent 27 APR HIDE POSTS
 
Initial post 27 APR by sanantoniorose
Yikes! I am very nervous about my order from this company.

They had what I was looking for: fragrant thornless climbers, and I ordered 4 roses from Rogue Valley Roses before doing my dutiful research on the company.

I read the mostly negative reviews on the web, but these reviews appear to be a few years old.

I wonder if they have improve, still the same, or gotten worse :(

Has anyone ordered from them within a year and if so, what was the condition of the plants when they arrived and did you get what you ordered?

An update review or information of how their plants arrived to you, would be greatly appreciated, so I can prepare myself.
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Reply #1 of 1 posted 27 APR by Rogue Valley Roses
Hello Sanantoniorose,

Thank you for your post. I can assure you that Rogue Valley Roses is a very trusted name and nursery in the rose industry. We do our very best to maintain one of the world's largest sources of heirloom, hard to find, antique roses. Please contact us for any questions you may be having and we will support you in every way we can. We guarantee our plants to be healthy, accurately labeled, and ready to grow. We ask that you notify us within two weeks of receiving your order if there is a problem and we will replace the rose at no cost to you. Kindest regards, Scott Miller
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Discussion id : 79-911
most recent 14 AUG 17 SHOW ALL
 
Initial post 13 AUG 14 by jasminerose
I ordered a very hard to find rose from the Rogue Valley Roses website and was very pleased with the healthy plant I received. I'm now a repeat customer. They had a bit of trouble filling my second order, because as they explained, it was in stock when I ordered it, but when they went to pull the plant there was an issue that they were previously unaware of. I understand that roses are by nature, unpredictable. I appreciate that Rogue Valley Roses wouldn't mail me a rose that didn't meet their standards. What I didn't expect was a personal call from the manager, offering me the rose from their own garden collection, so that I wouldn't have to wait until they could propagate more. I was really touched by the generosity and professionalism of this nursery.
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Reply #1 of 1 posted 14 AUG 17 by mamabotanica
that's great! I ordered a very unique rose from them a week ago and still have no confirmation of my order. I even emailed and haven't heard anything. Does it take them a bit to respond and/or confirm an order?
I decided to just call to confirm and spoke with a woman on the phone who could not have been nicer. In this day and age I get impatient and expect everyone to be available with rapid response. It's nice to be reminded to slow down and try speaking to a real person for a change!
Thanks,
Joan
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Discussion id : 78-444
most recent 28 JUN 14 SHOW ALL
 
Initial post 23 MAY 14 by goncmg
Yes, they offer free roses, but they also get 1 in 3 that you order completely wrong. And I am only now posting this after having dealt with them for 3 years. WHO WORKS HERE? Because not only is 1 in 3 roses WRONG but they are soooo wrong it is hysterical, stuff like a GALLICA for Lavender Pinocchio, a SPECIES for Young Quinn, TIFFANY for Soleil d'Or.....................the owner is clearly stressed and defensive. I was on her side until she told me I need to send her pics of the species rose she sent me which was labeled Young Quinn. And then said I was being confrontational. Good luck, Rogue! I will no longer deal with you.
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Reply #1 of 7 posted 4 JUN 14 by Matt's Northwest Florida Garden
Waiting for my Gruss an Coburg and Butterscotch to bloom to see if they are correct. Autumn was wrong, they sent me a bright yellow, but Pam's Choice was spot on. They said they would send me a correct Autumn when more are in stock. All in all it has been positive, and since they stock many roses that no one else does, it is worth a few tries to get that rare beauty.
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Reply #2 of 7 posted 5 JUN 14 by goncmg
Good luck with the Autumn. Dianne in Idaho has been waiting for several mis-labels to be "in stock" now for 2+ years. I had better luck in the past just providing a list of alternates and having them send on, as replacements, plants from that list which they also had seen bloom. And, lol, whatever they sent me as Hawaii isn't Hawaii. It is some generic red that has no scent and which I cannot identify, looks to be from the 1930's-50's? The species received as Young Quinn is doing gangbusters, lol. My "free" rose, Prominent, was correct! Now waiting on Milestone and Color Magic to bloom and see if they are correct. They suspiciously look to be the very same rose.
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Reply #3 of 7 posted 5 JUN 14 by Matt's Northwest Florida Garden
Gruss an Coburg turned out to be Gruss an Aachen. I spoke with them this afternoon, to a very nice lady, and they are sending me the correct Autumn and Gruss an Coburg. They have so many rare roses, give them a chance to make it right.


One word of advice when buying any band sized roses....grow them up in 2 gallon pots for a few months, apply slow release fertilizer, baby them. This will make a great difference in garden performance once they reach a larger size.
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Reply #4 of 7 posted 6 JUN 14 by goncmg
Matt, keep us posted on how the exchange "works out." I grow all of mine in pots and totally agree with your advice. Have you shopped Roses Unllimited? They take it to the next level and most of theirs are sold as gallons only.
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Reply #5 of 7 posted 27 JUN 14 by Matt's Northwest Florida Garden
Just received my replacements. No blooms yet but the leaves look just right. Completely satisfied with this transaction !
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Reply #6 of 7 posted 28 JUN 14 by Nastarana
I have ordered twice from RVR and both orders had major problems.

This last time I have what is probably a 'Pink Clouds', the multiflora rambler, instead of the large flowered climber 'Pink Cloud', which means I have a vigorous rambler fitted into a slot intended for a LFC. 'Shadow Dancer' appears to be some generic pink rose with no stripes. Maybe stripes will appear later.

The roses are healthy when they arrive, and RVR does stock and offer many varieties unobtainable elsewhere, but I think the owner needs to hire a good manager. I suspect labels are being separated from their correct plants because someone has got some kind of half ***ed fast fast shortcut going.
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Reply #7 of 7 posted 28 JUN 14 by goncmg
Matt, so glad it has worked out for you! Nastarana, your experience, sadly, seems more typical of Rogue. As I posted earlier, what was supposed to be Hawaii for me this spring ended up being a very generic albeit very fragrant pink Hybrid Tea that I do not recognize and Young Quinn ended up being some species rose that will not bloom this year. Like you, Nastarana, my space is limited and I cannot handle anything large or rambling and only a few climbing. I don't need or want a generic pink....but I cannot destroy a living plant......
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