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Initial post
13 APR 19 by
Patricia Routley
Rob, when I look at your roses and sort them By Year Bred, there are 15 that have no date. Is it possible for you to add these dates? I notice too that many of your roses do not show even a basic colour.
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#1 of 9 posted
18 APR 19 by
Rob Byrnes
Hello Patricia. I will look into the dates issue and will enter dates where I can. As for the lack of basic information on many of the roses, I will look at that as well. Many are young seedlings that haven't bloomed yet or have had a maiden bloom and I'm waiting for next blooms to see what they look like. There are some that I think have marketing potential and since entering pictures and descriptions identifying a given rose could impact patent life I'm entering limited information. For those I'm tracking lineage and growth habit with minimal bloom description.
I wish there was an option to completely delete a rose listing. I will revisit my rose listing and update where possible. Thank you.
Rob
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#2 of 9 posted
18 APR 19 by
Patricia Routley
There is an option to delete a rose file and I will send you a Private Message on it. If you are unable to delete for any reason, I am only too happy to do it for you.
You need to alter the bred date for ‘PLTSLFIVI3‘
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#3 of 9 posted
18 APR 19 by
Rob Byrnes
Change made. Great to know I can delete a record. I'll wait for instructions. Thank you Patricia.
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#4 of 9 posted
25 APR 19 by
Rob Byrnes
Patricia,
Would you be able to send me the directions for deleting a rose from the database please? I see that I can delete a rose from the roses I'm growing list but that doesn't delete it from the database. Thank you for your help.
Rob
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#5 of 9 posted
25 APR 19 by
HMF Admin
Hi Rob,
I take it you are looking to delete some breeding stock yo have entered ?
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#6 of 9 posted
25 APR 19 by
Rob Byrnes
Hi. Yes, that's correct.
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#7 of 9 posted
25 APR 19 by
HMF Admin
Allowing websites guests to delete plant listings has become a sensitive security access rights issue. We continue to make enhancements to HMF to mitigate the risk of an ill-intentioned guest circumventing standard user access privileges and corrupting our database but we're not quite there yet. Meanwhile, please email the support dept with a list of plants you wish to have deleted. We expect to have this issue resolved soon.
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#8 of 9 posted
25 APR 19 by
Rob Byrnes
Thank you. Would I post a list here as a comment or is there another route?
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#9 of 9 posted
25 APR 19 by
Patricia Routley
On the opening HelpMeFind page, the top line: Site Features, Site Uses, About us, Help us, Search, CONTACT US. This last one is what you need for a big list. If you only want a few deleted, do a comment, one at a time, in each rose, so we have a record, and we’ll fix it the same day.
Rob, I did send you a Private Message seven days ago, but now cannot find it. Perhaps I did not press ‘continue’ to send it. (Am really happy you fixed those undated roses)
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Initial post
29 MAR 19 by
Rob Byrnes
I renewed my membership and am not able to add a new plant to my profile. There is no ‘Add Plant’ tab.
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#1 of 11 posted
30 MAR 19 by
Patricia Routley
After you go into the tab PLANTS BRED, do you not see the ADD NEW PLANT tab Robert?
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#2 of 11 posted
30 MAR 19 by
Rob Byrnes
Hello Patricia. There is no add new plant tab.
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#3 of 11 posted
30 MAR 19 by
Patricia Routley
Thanks Robert. Admin - can you take a look please.
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#4 of 11 posted
30 MAR 19 by
HMF Admin
Will do, thank you for the heads up Patricia.
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#5 of 11 posted
1 APR 19 by
Rob Byrnes
I think the problem might be that the program doesn't reflect the $48 renewal payment that I made through PayPal on 3/30/19. The reference on my bank statement lists that date, amount and "PAYPAL *HELPMEFIND 402-935-7733 CA as the payee reference.
Even though I paid, I see the message "Please consider becoming a HelpMeFind sponsor" in a couple of places.
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#6 of 11 posted
2 APR 19 by
HMF Admin
Presumably the phone number is a PayPal number. I will refer this to the sales person in the morning.
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#7 of 11 posted
2 APR 19 by
HMF Admin
Your payment was properly processed by PayPal payment services for HelpMeFind. We will review your account status in the morning.
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#8 of 11 posted
2 APR 19 by
HMF Admin
Support has confirmed the ADD NEW PLANT button is improperly omitted for your account (and some other) and they will be addressing this today.
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#9 of 11 posted
3 APR 19 by
Rob Byrnes
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#10 of 11 posted
3 APR 19 by
HMF Admin
You should be all set Robert. Please contact the support department if you continue to have a problem.
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#11 of 11 posted
4 APR 19 by
Rob Byrnes
Everything is fine now. Thank you all for your efforts.
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