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Initial post
8 JUN 12 by
petals and buds
Hi, I am trying to upload rose photos and have been unsuccessful and have tried today and on another occasion last week.. I usually have no problems uploading rose photos onto this site. I recently had the nursery part of my membership closed and wonder whether this has affected this issue?
Kind Regards
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Reply
#1 of 2 posted
8 JUN 12 by
HMF Admin
Please email a sample photo to the support department so they can verify it's not a problem with your photo (too large?). They will be happy to sort it out. Your sponsorship is missed but that would not affect your ability to upload photos.
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#2 of 2 posted
9 JUN 12 by
petals and buds
Sent a sample photo but it just stays on a blank helpmefind photo download screen, the photo never uploads and the screen stays blank. The photos are from the same digital camera that I have uploaded all the previous photos on to the helpmefind page. Regards
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#3 of 2 posted
9 JUN 12 by
HMF Admin
Email the support department and attach one of the photos you're unable to upload to HMF.
If you, or someone else, changed the size/resolution setting of your camera that could cause the photos to be too large to upload to HMF.
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