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Initial post
8 JUN 12
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* This post deleted by user *
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Please email a sample photo to the support department so they can verify it's not a problem with your photo (too large?). They will be happy to sort it out. Your sponsorship is missed but that would not affect your ability to upload photos.
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REPLY
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Sent a sample photo but it just stays on a blank helpmefind photo download screen, the photo never uploads and the screen stays blank. The photos are from the same digital camera that I have uploaded all the previous photos on to the helpmefind page. Regards
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REPLY
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Email the support department and attach one of the photos you're unable to upload to HMF.
If you, or someone else, changed the size/resolution setting of your camera that could cause the photos to be too large to upload to HMF.
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REPLY
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